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Don't Forget!

When hiring a nanny/childcare provider, make sure that all verbally agreed upon job duties, salary and benefits are in a signed contract; it will prevent future problems.

Hiring an In-Home ChildCare Provider

This information is on hiring a nanny without an agency

  • Before You Begin Your Search
  • Minimum Requirement Recommendations 
  • Choosing a Background Screening Service 
  • Where to find candidates 
  • Interviewing
  • Screening Candidates
  • Offering a Candidate the job!
  • Signing a Written Contract
  • Trial Period

    Note: The terms childcare provider, nanny and candidate are used interchangeably

     
    Before You Begin Your Search
    Before you start searching online or telling friends and family you are looking for a childcare provider, it is essential that you figure out the specific details.

    Basics: Write down hours a week you will need someone, whether the hours are flexible or not. How long the position will last: do you need someone for 3 months or is it an ongoing position for possibly years to come?

    Responsibilities: Write down all the specific duties for the position and group them based on two categories: wants vs. needs. For example, you need a nanny that will prepare meals for the children but you would also like a nanny to do grocery shopping. It is important to keep track of what you are and are not willing to compromise on and that both parents are in agreement.

    Qualifications: Write down all the qualifications your childcare provider must possess. As with responsibilities, some of these may be mandatory wheras others may be flexible. For example, it may be mandatory for your nanny to have 3 childcare references and a clean dmv record but you would also like your nanny to be fluent in a second language. Make sure you know what qualifications you are willing to compromise on.

    Special Needs: Write down any specials needs your child(ren) may have and whether you require a nanny that has experience in that specific area or whether you are willing to train the right candidate. An example of special needs would be: colic, ADHD, asthma or anything else that requires special attention.

    Describe your Family: Write down a paragraph or so about your family and the interactions they may have with the childcare provider. This includes the parents and all children even if the provider will not be directly caring for them.

    Compensation: What can you Afford? It is recommended that you have a range of at least $2-$3 an hour so you can be more selective when choosing the right provider for you. Please also think about what types of benefits you are open to offering. For specific details on benefits and what you are and are not required by law to provide, please visit our Benefits page.

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    Minimum Requirement Recommendations

    The Nanny Forum recommends the following minimum requirements for any childcare provider that you hire to work in your home. Please be sure to see original documents and make copies for your records before hire .

  • Proof of Eligibility to work in the United States
  • Provide a Clean D.M.V driving record dated within the last 3 months
  • Current negative tuberculosis test dated within past year
  • Provide personal and work references that you can call
  • Current Certification in infant/child CPR
  • Current certification in first aid
  • Provide a copy of their social security number
  • Clean criminal record


  • Including a clean criminal record may sound like a silly requirement to include because of course it should go without saying BUT you would be surprised as to how many parents do not run a background check to make sure the candidate is clean. The Nanny Forum's recommendation is to have a criminal background check run after the interview but before offering the candidate the position. It is not necessary to run a criminal check on every person you interview as it will prove time consuming and costly. (For more information on choosing a background screener read the following section entitled: choosing a background screening service)


    In addition to these minimum requirements consider any other minimum requirements your family may need. Will you need someone that drives their own vehicle? If so, get a copy of their auto insurance card. Do you require someone with a college degree? If so, ask for a copy of their unofficial transcripts. (Once you decide to hire someone you can then request they have official ones sent to your residence).

    Make sure you stick to your guns with your requirements! Do not hire someone that has been unable to get a copy of their driving record to you; it is very easy to obtain one and if they can not get one to you it means one of two things: one, they are hiding something and hoping they can charm their way into the job and you'll forget about it or two: they're too lazy or lack the time management to physically drive to the d.m.v and get one. Either way, it's a bad sign!

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    Choosing a Background Screening Service
    The Nanny Forum recommends finding a background screening service before beginning your search. The reason for this is because it lessens the chance that you will decide to not run one. This happens a lot where a family interviews a nanny, gets a great feeling off them, their references check out great and they decide it is not worth the work involved to get them screened. Just remember, you can never be too safe when it comes to your children!

    To find a criminal background check company, you will want to choose one that has at least one professional association and will work with individuals. (Some professional screeners will only work with companies). Please visit >NAPBS (National Association of Professional Background Screeners)for a list of professional background screening companies.
    Criminal Checks: It is important to understand that a 100% thorough criminal backround check can not be run by just checking someone through an online database. Instead, this is how the legitimate companies work; first a social security trace is run on the individual; the results of this trace will give them a list of all the counties the individual has lived in for the past 7 years (you can not go back farther than 7 years). Then a criminal backround check will need to be run for each county that person has lived in to fully clear them. A person may come up clear for County A and still have a criminal record for County B. Literally, someone needs to go to the court house of every county to access this information. It is true that some background screening companies do have access to a national internet database but it will not include all criminal records. Just be smart and do not be fooled by a background company that says it will run a nationwide criminal check on your potential nanny and not explain HOW they get this information. If the company is claiming this then ask them the following: how will you obtain this information? Get a specific itemization of the process; do not let them skip over the details. If they simply say they run the person's social security number through an online database, you are better off looking into a different company.

    California Residents: In California there is Trustline. Trustline is California's background check for in-home child care. It's easy to check if a nanny is registered; you simply call 1-800-822-8490 and ask! (You will need the nanny's social security number to check). A nanny can register for trustline for about $150 and inclusion of their fingerprints through livescan. Ink fingerprints are not accepted and you can call trustline for more information on locations near you to get this done. Clearance with trustline can take up to 2 weeks and we recommend that all California Nannies register with them and that all California families require it.

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    Where to Find Candidates

    Finding potential nannies and other childcare providers on your own can be time consuming. We have researched the following online resources for your convenience:
  • Craigslist.org:
  • Craigslist.org is an online classified listing website; it includes almost every area in the developed nations! Nannies/Childcare providers and Parents post their services and jobs offered in childcare listed in the community section. Craigslist.org is essentially a hit-or-miss resource. Although there are a lot of great candidates that post in craigslist there are also a lot of unqualified people looking for jobs. In order to weed out the unqualified candidates have them email you a resume and references before scheduling an interview.
  • Enannysource.com:
  • This is a website specifically tailored to Nanny and Family searches. It is America's largest online nanny service with 220,000 registered members since 2001. Families and Nannies can post a profile to include job requirements (or for nannies your qualifications) and photo. This website is free for Nannies and the Families have 3 different levels of membership: free membership,family gold and family platinum. Please visit their website for more information.
  • Nannylocators.com:
  • Like Enannysource this website is specifically for Families and Nannies. You can search jobs and services offered by state and in some instances by specific regions of that state. It is free for Nannies to post and it costs Families $129 for a 60 day subscription which can be paid conveniently through paypal.
  • 4Nannies.com:
  • 4Nannies has a national database of families and nannies to choose from; as with most online searchable databases, it is free for the nannies and charges a fee for the parents. Their membership rates range from $129 to $399.00 Some of these packages offer a specific background check. They offer criminal background checks by jurisdiction and social traces (to find where a candidate has lived). Since their criminal background checks are done by jurisdiction (and not claiming a national clearance) it increases the validity of this online resource. They work with a background check company called Verification, Inc. They have 12 professional associations and seem to be a very legitimate and safe choice for background screenings.
  • Nannies4hire.com:
  • Nannies4hire offers a searchable database for nannies and families as well as offers background screenings through a place called U.S. Information Search. This can be a good resource for finding potential families or nannies to interview. As with all resources, it is free for the nanny and the following fees apply for families: $129 access to nanny's contact information for 30 days, $169 access for 60 days and $299 access for 90 days. The latter package also includes (what they are calling) a national criminal background check. The criminal history search that nannies4hire refers to is done by the U.S. Information Search, Inc. that has been in business since 1999 and is located in New York. We spoke with a representative from U.S. Information Search on the phone and were informed that the national criminal search is done through an database and only includes 48 states and may not include all counties within those states. (I was able to get this detailed information with targeted questionning). U.S. Information Search also does not list any profesional associations on their website that we could find. This does not mean they do not have any professional associations only that we could not find any listed.

    Before working with a background service company I highly encourage you to read the previous section on choosing a background service if you have not already done so.

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    Interviewing
    The interview process should be broken down into these 3 steps in order to save time and energy.
  • Email:
  • This is a very informal type of interviewing and in order for a candidate to progress to a phone interview they should meet all your minimum requirements including having a professional resume. (Why even waste your time on someone that doesn't have the basic qualifications?)
  • Phone:
  • The phone interview should be more formal, setting up a specific time to chat through email. The phone interview does not need to be any longer than 5-10 minutes and the main purpose of a phone interview is to give the parents and the candidate an idea of each other's temperament and personality. Ask yourself these questions while talking with them: Do they sound warm and inviting or distant and cold? Do they seem interested in talking with you or apathetic? Do they sound rushed or focused? Are they clear? Do they speak well? Go with your gut instincts during the phone interview and do not bother interviewing anyone that you are not 100% eager to meet. Also, these interview questions can be more about the candidate's personal life. Some questions you may ask are: "tell me about yourself, where did you grow up?", "What are some of your favorite activities?" Be sure to encourage the candidate to ask questions about your family. If all goes well with the phone interview-follow up with an email and invite them to meet your family for a final interview. In the email give them a few times to choose fron and let them know exactly what they need to bring. (They need to bring all the documents for the minimum requirements). Note: You should make copies of all their original documents when they come to your house, if you do not have a fax machine or copier in your home, ask the candidate to bring originals and one copy for you to keep. You can offer to reimburse them for the expense which will be minimal. If the candidate does not feel comfortable giving you a copy of these documents before being hired, that is fine. Just be sure to view all the documents and then get a copy before or on their first day of work for your records.
  • In Person:
  • At Last! You are finally ready to interview a select few candidates in your home. Most parents interview candidates in their home for two reasons: 1. It is convenient and 2.It makes sense to conduct the interview where the candidate can get a feel for where s/he will be working; you can show them around and have them meet the whole family. It is a personal choice as to whether the children are included in the interview and they both have advantages and disadvantages. An advantage is seeing the childcare provider interact with your children but a disadvantage is that they may be potentially disruptive during the interview or take the focus away from the interviewing process. Our advice is to split the interview into 2 sections, allowing the children to be part of the second half. This way you do not miss out on an important factor which is how s/he interacts with your child(ren).
    During the first part of the interview, give them a tour of your home while discussing the responsibilities. (These are responsibilities that the candidate will already know about since it should be included in your online profile, posting or initial email). Ask them how they feel about all the responsibilities and their willingness to perform them. Here is a few examples of questions to choose from during the interview process:

  • What are your child-rearing philosophies?
  • Tell us about your last childcare experience and why it ended
  • How would you handle a temper tantrum in a store?
  • What is your view on television watching?
  • What are your thoughts on proper nutrition for children?

  • The list of possible interview questions is endless; just keep in mind that it is important to ask specific questions based on your unique family needs. For example, if one of your children is allergic to peanuts then you will want to ask how confident they feel handling an emergency-what would they do if your child had a serious reaction? Another example: if one of your children loves to read ask how important they feel reading to children is and how often s/he read to children they have cared for in the past.

    **Remember, a childcare provider is working within your home and its very important you like the personality of the childcare provider as well as respect them as a professional in order to have a successful match.

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    Screening Candidates
    When you are ready to offer someone the position, this is when you want to check all their references and make sure they are who they say they are!
  • Work Reference Checks:
  • You will want to call their last three work references. It is important to have your questions ready and not to ask "tell me about her". Ask specific questions: When did you hire this person and how long did the childcare provider work for you, why did the position end, would you hire this person again for these types of services and what were the childcare provider's responsiblities. Make sure the dates and details the reference give you match the dates and job details that the candidate gave you.
  • Personal Reference Checks:
  • You will want to call at least two personal references. Ask how long they have known the candidate, how they know the candidate and what type of work they do. Personal interviews are hard as they are almost always close friends or loved ones of the candidate and will rarely say anything that could be construed as incriminating. Instead, the most you can hope to get from one of these reference checks is whether the candidate has responsible friends (which may be an indication of their own virtues).
  • Run a social trace verification and criminal background check through the company you chose earlier in the process.
  • They will need the social security number of the candidate in order do this as well as written permission from the candidate. The background screener should provide you with a release form. If you live in California and the candidate said they are registered with Trustline; call trustline. If they are registered with trustline you may feel comfortable skipping a separate screening as trustline registrants have a clear California criminal history. However, if your candidate has lived outside of California, a more thorough screening is best (you can let the background screener know it is only necessary to screen counties outside of California- this will also make it less expensive).

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    Offering a candidate the job
    After you have completed all the necessary screens and checks with positive results you are now ready to offer the candidate the job. You will want to write out your offer in the form of a contract to include the salary and benefits you are offering and the work you expect done in return. In order to make an informed decision on benefits to offer please visit our benefits page. There are certain requirements (like paying time and a half for any hour over 40 hours in a week) whereas others are optional (like providing medical insurance).

    Click family/nanny contract for a contract you can modify to fit your needs

    After you have written out a detailed contract you should call the candidate with your offer. Even if the candidate accepts the offer over the phone, ask them to review the contract (which you will email to them)and get back to you after they have read it. It is important that the candidate understands what you will and will not be providing as well as your expectations of all her job duties. Why? You want to make sure the candidate understands everything you expect and does not take the job without realizing all that is involved.

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    Signing a written contract
    This will be the contract you wrote up that the candidate has already seen through email. Make two copies and have the nanny sign both when she arrives for her first day of work; you will also sign both. You now have a signed contract which will prevent many future problems!

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    Trial Preiod
    It is important to have a trial period which should be included in your contract. A trial period allows the family or nanny to end the work relationship for any reason. The contract should not go into effect until after the trial period. (This way the family has no financial obligation to provide any type of severence pay if they decide to let the nanny go and in the same manner, the nanny is not required to give two weeks notice.

    Length: Most trial periods are one to two weeks maximum.

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